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Terms and Conditions

THE AGREEMENT: The use of this website and services on this website provided by Saba Furniture (hereinafter referred to as "Owner") are subject to the following Terms & Conditions (hereinafter the "Terms of Service"), all parts and sub-parts of which are specifically incorporated by reference here together with the Privacy Policy. Following are the Terms of Service governing your use of www.sabafurniture.in (the "Website"), all pages on the Website, and any services provided by or on this Website ("Services").
By accessing either directly or through a hyperlink, the Website, and/or purchasing something from us, you engage in our "Service" and agree to be bound by the Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, vendors, buyers, customers, merchants, browsers, and/or contributors of content. You acknowledge and agree that the Website may use your personal information in the manner described in our Privacy Policy, which sets forth how information collected about you is collected, used, and stored.

  1. DEFINITIONS
    The parties referred to in these Terms of Service shall be defined as follows:

    1. Owner, Us, we: The Owner, as the creator, operator, and publisher of the Website, makes the Website and certain Services on it available to users. Saba Furniture, Owner, Us, We, Our, Ours, and other first-person pronouns will refer to the Owner and all employees and affiliates of the Owner.
    2. You, the User, the Client: You, as the user of the Website, will be referred to throughout these Terms of Service with second-person pronouns such as You, Your, Yours, or as User or Client. For the purpose of these Terms of Service, the term "User" or "you" shall mean any natural or legal person who is accessing the Website. The term "Your" shall be construed accordingly.
    3. Parties: Collectively, the parties to these Terms of Service (the Owner and You) will be referred to as Parties.


  2. ASSENT & ACCEPTANCE
    By using the Website, You warrant that You have read and reviewed these Terms of Service and that You agree to be bound by them. If you disagree with being bound by these Terms of Service, please leave the Website immediately. The Owner only agrees to provide use of this Website and Services to You if You assent to these Terms of Service. Further, based on the Services obtained by a User, additional terms and conditions in respect of the specific Services may apply, which shall be deemed an agreement between the users and the owner.


  3. THE ACCURACY OF THE DETAILS PROVIDED BY YOU
    By using the Site, you confirm that all information you provide is true, accurate, and complete. It is your responsibility to keep this information up to date. Failure to provide accurate or complete information may result in termination of your use of the Site.


  4. YOUR ACCOUNT
    To access certain services or areas of the Site, Saba Furniture may require you to register. During registration, please refrain from using a user name (or e-mail address) that is already in use, that can be perceived as impersonating another person, that belongs to someone else, that personally identifies you, that violates the intellectual property or other rights of any individual, or that is offensive. Additionally, Saba Furniture reserves the right to reject any user name for any other reason at our discretion.
    It is important to keep your account information confidential and secure. You are responsible for ensuring that your username and password are not shared with anyone else. Furthermore, you agree to take responsibility for any activities that occur under your account or password. Saba Furniture has the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their discretion.


  5. CESSATION
    Your account or use of the Site may be terminated by Saba Furniture without notice or explanation if you violate any of the Terms & Conditions. If such termination occurs, your access to the Site will cease immediately. We may deactivate or delete your username and password and any related information and files and prevent further access to them. We are not liable to you or any third party for any termination of your access to the Site or information or files related to it. Certain provisions, including representations and warranties, limitation of liabilities, and indemnities, will survive termination.


  6. TRANSACTIONS
    If you decide to purchase any of our products through the Site, we may utilize third-party suppliers to enable e-commerce functionality. To complete the transaction, we may request certain information from you, including credit card or debit card details, expiration dates, one-time passwords/PINs, and billing and shipping addresses. It is important to note that you represent and warrant that you have the legal right to use any debit/credit card or net banking used in connection with the Transaction. Your submission of this information grants Saba Furniture the right to share it with third parties to facilitate the completion of the Transaction. Please note that we may need to verify this information before the Transaction is finalized.

    Saba Furniture does not endorse any third-party products or services referenced on the Site. Any descriptions, images, features, content, specifications, products, and prices of products and services listed on the Site are subject to change without notice. Approximate weights, measures, and descriptions are provided for convenience only. The presence of products or services on the Site does not guarantee availability. It is your responsibility to follow all applicable local, state, national, and international laws (including minimum age requirements) related to the use and possession of the product purchased from the Site. By placing an order, you confirm that you will use the products in a lawful manner.

    Saba Furniture may limit the availability or discontinue any product or service, impose conditions on promotions, bar users from transactions, or refuse to provide products or services without notice. You are responsible for all charges incurred through the Site at the prices in effect at the time, including shipping and handling charges. Any applicable taxes are also your responsibility.

    Please note that the products and services described on the Saba Furniture website do not constitute a binding offer to sell. Saba Furniture reserves the right to accept or decline your order, or any part of it, at any time in its sole discretion. This includes the right to refuse or cancel orders for products listed at an incorrect price, even if your order has already been confirmed and your payment has been processed. In such cases, Saba Furniture will issue a credit to your account. Please be aware that all prices listed on the site are quoted in INR and must be paid in INR.


  7. COLORS
    At Saba Furniture, we do our best to show you the most accurate colors of our products on our site. However, keep in mind that the colors you see may vary depending on your digital screen. To ensure you get the right fabric and wood color, we suggest ordering swatches from the product pages so you can see the actual color, texture, and feel before making your final purchase. Even then, please note that there may be slight variations in the color and feel of the fabric, wood, or leather due to lot variations.


  8. DESCRIPTIONS, FEATURES, AND SPECIFICATIONS OF OUR PRODUCTS
    We strive to ensure that our products are as close as possible to their samples in our stores, website, and catalog. However, please note that there may be unique and characteristic variations in natural materials that can cause slight variations between the sample and the product received. These variations add to the unique quality of our products, and we are not responsible for them.

    1. Many of our products are hand-finished, and there may be slight variations in color and shade between different manufacturing batches.
    2. Additionally, there is a 3% allowance for fabric alignment
    3. All product measurements are approximate. There may be a variance of +/- 1-2 inches in the stated sizes for furniture and upholstered products.
    4. Leather is a natural material that may have unique characteristics such as shade variation, random scars, and blemishes.
    5. We reserve the right to make changes to the product specifications, whether external or internal, as necessary.
    6. Please check the details of the products in our promotional publications or offers before placing an order, as they may differ from what is shown in our catalog, website, or stores.
    7. It is important to note that product specifications will vary between ranges, as reflected in the design and price. Nevertheless, all our products are manufactured to the same high-quality standards.


  9. NEWSLETTERS AND COMMUNICATIONS
    You agree to receive communications and newsletters from Saba Furniture through SMS and e-mails, and you acknowledge that you can unsubscribe at any time. To do so, click the Unsubscribe link at the bottom of any newsletter you receive.


  10. QUANTITY LIMITATIONS
    Please note that Saba Furniture may have limitations on the quantity of orders placed by the same account, using the same debit/credit card, bank account, or billing and/or shipping address. Additionally, we may not provide additional discounts on large orders of a single item or large orders of multiple individual items. You will be informed in case any such limitations are imposed.


  11. AVAILABILITY, ERRORS AND INACCURACIES
    Please note that most of our products are made to order, but some of our featured items have limited availability, and we may be unable to restock them once they are sold out. If an item is no longer in stock, we will try our best to remove it from the Site as soon as possible. Please feel free to contact us at care@sabafurniture.in or call us on our customer care number if you have any questions about the availability or pricing of a particular item. Remember that our acknowledgment of an order does not guarantee that your order has been accepted or shipped or that the price or availability of an item has been confirmed. We strive to accurately describe and display our products and services on the Site.

    We do our best to ensure that all information on our Site is accurate and up-to-date, but there may be instances where an item's description, availability, or price is incorrect. As a result, we cannot and do not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability, and services. We reserve the right to make changes and corrections at any time, even after an order has been placed. We apologize for any inconvenience this may cause.


  12. SALES, DELIVERY, AND REFUNDS
    At Saba Furniture, you can pay using Visa, MasterCard, Rupay, and American Express through our Razorpay Payment gateway. Alternatively, you can also choose to pay through Net Banking, Bank Transfer Option or Cash Deposit Option in our Punjab and Sind Bank account. For Cash deposit option exceeding Rs.2,00,000, you will need to provide a copy of your PAN card as per the government's regulations. We do not charge any surcharge for using your credit card to make purchases. To ensure smooth processing of your order, please provide your accurate billing address and telephone number - which should match the details on file with your credit card bank. Kindly note that incorrect information will result in a delay in processing your order.

    If you order multiple products, we will do our best to ship them all together, but if any products are not available at the time of shipping, we will ship them separately as soon as they become available, unless you tell us not to.

    Once you receive an order confirmation, please note that it does not necessarily mean that Saba Furniture has accepted your order or confirmed the sale. Saba Furniture reserves the right to accept or decline your order for any reason, or provide you with less than the quantity you requested. We will ship your order as soon as possible, but there may be times when a product is out of stock, causing a delay in fulfilling your order. We will notify you if any items you have ordered are out of stock and not available for immediate shipment. Please keep in mind that Saba Furniture cannot guarantee an exact delivery date, as shipping times are estimates only. If we make an error in fulfilment, and you receive the wrong product, you can return it within seven (7) days of delivery. Please see Saba Furniture's complete Shipping & Return policy for further details. When returning products, please ensure that they are unused and in their original packaging. The logistics partner(s) may refuse to collect improperly packed goods that may be damaged during return transit. You are responsible for keeping the original packaging material in good condition during the warranty period. Any additional packaging material provided by Saba Furniture for reverse logistics may be subject to additional charges.


  13. CHARGES FOR KEEPING ITEMS OR FOR LATE DELIVERY
    If you request us to withhold your order in our warehouse after it's ready to be dispatched, a Holding Cost will be applied. We offer an additional 2 weeks as a grace period in case you are not available to accept the order. After this period, a 'Holding Cost' or 'Delayed Delivery Cost' will be applicable to your total order value on a monthly basis. We will notify you via e-mail with a detailed breakup of the charges levied each month, or bill you pro-rata for the number of days the order delivery has been withheld.

    The 'Holding Cost' is calculated at the rate of 6% against the total value of the order, and an 18% GST is applicable for this service. This policy will also be applicable for partial orders withheld in our facility at your request. The 'Holding Cost' must be paid before we dispatch your order from our warehouse


  14. RISK OF LOSS
    Once the purchased products are delivered to the carrier, the responsibility for their loss and ownership transfer to the purchaser.


  15. COMMENTS AND/OR FEEDBACK
    We would love to hear your thoughts and opinions about our Site, products, and services. Please note that we cannot accept any confidential or proprietary information. Any suggestions, feedback, ideas, materials, product designs or concepts, and other submissions shared with Saba Furniture through this Site or in any other way (collectively, “Comments”) will not be kept confidential and will become the property of Saba Furniture. By sharing your Comments with us, you are assigning all worldwide rights, titles, and interests in the Comments to Saba Furniture without receiving any compensation. Please be mindful that any Comments you submit must not infringe on any third-party rights, and must not include any defamatory, abusive, obscene, or illegal content.


  16. NO ILLEGAL OR PROHIBITED USES
    In order to use the website, it is important to remember that it should only be used for lawful purposes and for personal, non-commercial use. This includes browsing the site, making purchases, providing information, and downloading product information for personal use. You are responsible for any communication you transmit, post, or upload to the site and for the consequences of those communications. Saba Furniture strictly prohibits any use of the site for the following purposes and requires all users to agree not to engage in any of the prohibited activities.

    1. Please refrain from sharing incomplete, false, or inaccurate information on the site.
    2. Additionally, it is important to comply with all city, state, national, and international laws and regulations, as well as accepted internet protocol.
    3. Do not post any material that is copyrighted, trademarked, or owned by a third party unless you have permission to do so.
    4. Avoid sharing any material that contains trade secrets or infringes on intellectual property, privacy, or publicity rights of another.
    5. Please do not transfer any information or software derived from the site to foreign countries or certain foreign nations in violation of Indian export control laws.
    6. Finally, please do not attempt to interfere with the site's network security or use the site's service to gain unauthorized access to any other computer system.


  17. PRIVACY POLICY
    You acknowledge that you have carefully reviewed and comprehended Saba Furniture's Privacy Policy with regards to the Website. Moreover, you agree that the conditions and details of said Privacy Policy are satisfactory to you.


  18. INTELLECTUAL PROPERTY NOTICE
    The material found on the website, including but not limited to text, images, graphics, logos, audio clips, video, data, music, software, and other content (collectively referred to as "Content"), is either owned or licensed by Saba Furniture and its software and content suppliers. This Content is safeguarded by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all the content found on the website are Saba Furniture's exclusive property and are protected by copyright laws in India and internationally. The Content on the website, as well as the website itself, is intended for personal, non-commercial use by our website's users. You may download, print, post, and save selected portions of the Content for personal, non-commercial purposes, provided that you do not modify or change the Content in any way, or delete or alter any copyright or trademark notice.

    The intellectual property rights in all text, programs, products, processes, technology, content, and other materials displayed on the Saba Furniture website are expressly reserved by Saba Furniture and its suppliers and licensors. Access to the website does not grant anyone a license under the intellectual property rights of Saba Furniture or any third party.


  19. INFRINGEMENT NOTICE
    If you suspect that your intellectual property rights have been violated in any way or that any content on the website has infringed upon your rights, please reach out to us at care@sabafurniture.in. At Saba Furniture, we take intellectual property rights very seriously and expect our users to do the same.

    For Saba Furniture to provide optimal assistance, the notification should contain the following information.

    In order to report a possible infringement or violation of copyright or other rights on the Website, you will need to provide us with the following information: your signature (either physical or electronic) or that of an authorized representative; a description of the work or right that you believe has been infringed or violated; enough information to locate the material in question on the Website; your contact information, including your name, address, phone number, and email address; a statement that you believe in good faith that the disputed use is not authorized by the owner, agent, or law; and a statement, made under penalty of perjury, that the information you provided is accurate and that you are either the owner of the right that you claim has been infringed or authorized to act on the owner's behalf.


  20. LINKS TO THIRD PARTIES’ WEBSITES
    Please note that there may be links on the Site to third-party websites, such as social media sites and product manufacturers. Saba Furniture is not responsible for the functionality, actions, inactions, privacy settings, privacy policies, terms and conditions, or content of any third-party website. Before using any sharing functions of the Site to connect with third-party websites, we strongly advise that you carefully review and understand their terms and conditions, privacy policies, settings, and information sharing functions. Please be aware that the links and interactive features for third-party sites on the Site do not imply any endorsement by Saba Furniture of those sites. Additionally, other sites may link to the Site without our permission, and we reserve the right to block any unauthorized links to or from the Site. Please use caution when accessing any third-party websites or resources, as your use of them is at your own risk.


  21. DELIVERY TIMELINE
    Please note that the delivery dates provided are only estimates and subject to change. We will notify you as soon as your products are dispatched from our warehouse.


  22. GENERAL DISCLAIMER OF WARRANTIES
    It is important to note that Saba Furniture strives to make your use of the Site as secure as possible. However, please be aware that we cannot guarantee that the Site or its server will be free from errors, interruptions, unauthorized access, third party hackers, or that it will fully satisfy your needs.

    SABA FURNITURE PROVIDES THE SITE, ITS INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), SERVICES AND USER-GENERATED CONTENT TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. SABA FURNITURE DOES NOT MAKE ANY EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES ABOUT THE OPERATION OF THE SITE, THE ACCURACY OR COMPLETENESS OF THE CONTENT, MATERIALS, PRODUCTS, SERVICES OR USER-GENERATED CONTENT, OR THAT EMAILS SENT FROM THE SITE ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS SOLELY AT YOUR OWN RISK AND SABA FURNITURE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM SUCH USE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. SABA FURNITURE DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND ITS CONTENTS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE, TO THE FULL EXTENT PERMITTED BY LAW. ANY LIMITED REPRESENTATIONS AND/OR WARRANTIES REGARDING PRODUCTS PROVIDED BY CERTAIN PRODUCT PROVIDERS ARE SEPARATE AND DO NOT APPLY TO THIS DISCLAIMER. YOU SHOULD LOOK SOLELY TO SUCH THIRD PARTIES WITH RESPECT TO ANY SUCH REPRESENTATION AND WARRANTIES

    OUR WEBSITE MAY FEATURE CONTENT OR LINKS TO THIRD-PARTY WEBSITES, PRODUCTS, OR SERVICES. HOWEVER, PLEASE NOTE THAT WE CANNOT BE HELD RESPONSIBLE FOR ANY DAMAGE OR LOSS THAT MAY OCCUR AS A RESULT OF USING OR RELYING ON ANY SUCH CONTENT OR LINKS. IF YOU CHOOSE TO ACCESS ANY THIRD-PARTY WEBSITES, YOU DO SO AT YOUR OWN RISK.


  23. PRODUCT WARRANTY
    For product warranty please visit our warrant page for more details.


  24. JURISDICTIONAL ISSUES
    The laws of India, without reference to any conflict of laws principles, shall govern the relationship between You and Saba Furniture, including all transactions entered and any mutual claims. Any claims, differences, or disputes arising under or in connection with the Website, the Terms, or any transactions entered into on or through the Website shall be subject to the exclusive jurisdiction of the courts at Gautam Budh Nagar, Uttar Pradesh, India. By agreeing to these Terms, You hereby accept and accede to the jurisdiction of such courts.


  25. LIMITATION OF LIABILITY
    Saba Furniture and its respective employees, directors, proprietor, officers, agents, vendors or suppliers cannot be held liable for any direct or indirect losses or damages that may arise from the use of or inability to use the site. This limitation of liability applies to all kinds of losses and damages, including but not limited to loss of data, income or profits, whether in contract, negligence or other tortious action. Even if an authorized representative of Saba Furniture has been informed of or should have known of the possibility of such damages, they cannot be held liable. If you are dissatisfied with the site or its contents, your only option is to stop using it. By using the site, you acknowledge that you are doing so at your own risk. Please note that this limitation of liability may not be applicable to you depending on the applicable law.


  26. INDEMNIFICATION AND DEFENSE OF SABA FURNITURE
    By using the Site, you are agreeing to protect, compensate, and absolve Saba Furniture, along with its employees, directors, owners, officers, agents, vendors, and suppliers from any legal claims, losses, expenses, damages, and costs (including attorney fees) that may arise from your use of the Site.


  27. MISCELLANEOUS
    The agreement between you and Saba Furniture regarding the Site is comprised of these Terms & Conditions and any incorporated policies. These Terms & Conditions take precedence over any prior or contemporaneous communications or proposals, whether electronic, oral, or written, between you and Saba Furniture regarding the Site. Any waiver of a provision in these Terms & Conditions must be in writing and executed by the party against whom the waiver is sought. Waivers only apply to the specific instance in which they are given. Failure to exercise, partially exercise, or delay in exercising any right or remedy, or failure to require satisfaction of any condition under these Terms & Conditions, does not operate as a waiver or estoppel of any right, remedy, or condition. If any provision of these Terms & Conditions is held invalid, illegal, or unenforceable, it does not affect the validity, legality, or enforceability of the remaining provisions. These Terms & Conditions do not create a relationship of agent and principal, partners, joint ventures, or employer-employee between the parties, and do not bind either party to any act or obligation. You cannot assign, transfer, or sublicense any of your rights or obligations under these Terms & Conditions without our express prior written consent. We may display notices or provide links to notices to inform you of changes to these Terms & Conditions.

    In the event of legal or administrative proceedings related to these Terms & Conditions, a printed copy of these terms and any electronically given notices will hold the same weight as other business documents and records that were originally printed. Please note that we cannot be held responsible for any failure to comply with these terms that results from circumstances beyond our control.


  28. CONTACT US
    Should you have any worries regarding your use of Saba Furniture's website, kindly reach out to us with a comprehensive explanation, and we will do our best to address it. You can email us at care@sabafurniture.in.


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