We have implemented a series of processes throughout manufacturing our products to guarantee that you receive them in excellent condition. Before shipping, every item is thoroughly checked for quality, and your inspection and signature at the time of delivery will confirm the product's safe transportation. However, if you do come across any defects in the product, please refer to our policy for further details.

When placing an order with Saba Furniture, please note that we create our products on demand. The expected dispatch time for each product is indicated on the product page. If you order multiple products, the dispatch timeline for the item with the longest dispatch time will apply as we ship everything together. Please bear in mind that the dispatch timelines are from our factory, and a reliable logistics company will handle the transportation of your order. However, any delays caused by the logistics company will not be the responsibility of Saba Furniture.

Once you have made a purchase, we cannot accommodate requests for cancellation or changes. We kindly request that customers be present during the delivery of their purchase to ensure a proper inspection. Please note that the price at the time of purchase is final and cannot be altered. Any price changes or sale offers that occur between the time of your order placement and delivery are unforeseeable, and we cannot issue refunds for any amount.

OUR REFUND POLICY

Our team is committed to ensuring your satisfaction with our products. If you receive a defective item, please let us know within seven days of your purchase, and we will be glad to replace or refund it for you. Please note that we won't be able to accommodate refund or exchange requests made after seven days of purchase. If you choose to return merchandise picked up from your home, please allow up to 30 days for us to process your refund once it has been received at our warehouse.

To qualify for a return, refund, or exchange, please ensure that your item is unused and in the same condition as when you received it. We can only accept damaged items that have a manufacturing defect that occurred prior to receiving the product. Once we have verified the manufacturing defect, we will process the refund. Please note that items that are not in their original condition, damaged, or missing certain parts will not be eligible for replacement or refund.

REFUNDS

After you submit your return request and provide proof and a reason for the refund, we will send you an email acknowledging the receipt of your request. We will then inform you of whether your refund has been approved or rejected. If we approve your request, we will process the refund and credit the amount back to your original payment method within 30 days.

REFUND NOT RECEIVED

In case you do not receive the refund within 30 days, it may be worthwhile to reach out to your bank/credit/debit card company, as it may take some time before the refund is visible in your account. Alternatively, you can get in touch with us for further assistance via email at care@sabafurniture.com or by calling +91-9650959451.

EXCHANGES

Replacement is only done on items with manufacturing defects. Exchange can only initiated for a new piece of the same item within seven days of purchase.

ITEMS ON SALE

We do not offer returns/exchanges on any discounted/sale items.

SHIPPING FOR RETURNS/EXCHANGES

The time it takes for the exchanged product to be delivered to you will depend on your geographical location and the delivery time taken by the logistics company.